Contact

We aim to respond to every email within one business day.

General & sales

Email: [email protected]
For partnership and Enterprise inquiries.

Customer support

Email: [email protected]
For account, API, and integration questions.

Billing

Email: [email protected]
For invoice, refund, and payment questions. Our payment processor Paddle can also be reached directly through their buyer support portal.

Privacy & legal

Privacy: [email protected]
Legal: [email protected]

Mailing address

ICYCASTLE INFOTAINMENT PRIVATE LIMITED
(operating TravelMindsAI)
B-29, Vidisha Apartments, 79 I.P. Extension
Patparganj, Delhi – 110092
India

Phone

Buyer support is provided primarily by email so that every conversation is documented in the support channel and can be acted on by the right team. For urgent payment issues you can also reach our payment processor Paddle via the Paddle Help Center, which provides phone callback options on certain requests.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.